Frequently Asked Questions

Everything you need to know about shopping with Ahika.

What are the available payment methods?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.

What is your return and exchange policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please visit our Returns Center to initiate a request.

Do you offer international shipping?

Currently, we ship to select countries worldwide. Shipping costs and delivery timelines for international orders are calculated at checkout based on the destination.

How can I track my package?

Once your order ships, you will receive an email notification containing a tracking number. You can use this number on our 'Track Order' page to see real-time updates.

Are the products covered by a warranty?

Many of our products come with a manufacturer's warranty. Specific warranty details can be found on the individual product pages under the 'Specifications' section.